Shipping Policy

Last Updated: July 2026

At NoCap, we are committed to delivering your orders safely and efficiently across Egypt. Please read the following Shipping Policy before placing your order.

1. Shipping Availability

We currently offer delivery across Egypt.

Orders are delivered to the address provided by the customer during checkout.

2. Order Processing

Orders are processed after they are successfully placed and confirmed.

Orders are normally prepared for shipment within 1–2 business days.

During promotional periods, holidays, or periods of high order volume, processing times may take longer.

3. Delivery Time

Estimated delivery time is generally 2–5 business days after the order has been shipped.

Delivery times may vary depending on the customer's location and other circumstances that may affect the delivery service.

4. Shipping Rates

Shipping fees are based on the customer's governorate:

75 EGP

• Cairo

• Giza

• Qalyubia

• 6th of October

• Helwan

85 EGP

• Alexandria

• Beheira

• Gharbia

• Kafr El Sheikh

• Monufia

• Dakahlia

• Damietta

• Al Sharqia

95 EGP

• Suez

• Ismailia

• Port Said

110 EGP

• Fayoum

• Beni Suef

• Minya

• Assiut

• Sohag

• Qena

• Luxor

• Aswan

120 EGP

• Matrouh

• North Sinai

• South Sinai

• Red Sea

• New Valley

The applicable shipping fee will be displayed during checkout before the order is completed.

5. Delivery Address

Please make sure that your shipping information, including your full name, phone number, governorate, city, and address, is correct before completing your order.

NoCap is not responsible for delays caused by incorrect or incomplete information provided by the customer.

If you need to update your delivery information, please contact us as soon as possible before the order is shipped.

6. Delivery Inspection

For hygiene and safety reasons, cosmetic and personal care products cannot be opened or tested before accepting the order from the delivery representative.

Customers are encouraged to inspect the outer packaging before accepting the shipment.

If the package appears damaged or leaking, please contact us immediately and provide clear photos so we can assist you.

7. Failed Delivery

If a delivery cannot be completed because the customer provided incorrect information, was unavailable to receive the order, or could not be reached by the delivery representative, additional delivery arrangements or charges may apply.

8. Delivery Delays

While we work with our delivery partners to ensure timely delivery, delivery times may be affected by circumstances beyond our control, including public holidays, weather conditions, courier delays, or other unexpected circumstances.

9. Contact Us

If you have any questions regarding shipping or your order, please contact us:

NoCap

Email: info@nocapnolimits.com

Phone & WhatsApp: +20 1040566677

Website: nocapnolimits.com